Shipping policy

North Core Essentials

Shipping Policy

Effective Date: [2026]

Contact Information

For questions regarding these Terms, contact us at:

Email: [northcoreessentials@gmail.com]

We are committed to delivering your order as quickly and reliably as possible while maintaining a smooth and transparent experience.

Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders are not processed on weekends or holidays

  • During high-demand periods, processing times may be slightly extended

Once your order is processed, you will receive a confirmation email with tracking information.

Estimated Shipping Times

  • United States: 5–10 business days

  • International: 7–15 business days

These are estimated delivery times and are not guaranteed. Delays may occur due to factors outside our control such as carrier issues, weather, customs, or high demand.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. We may offer free shipping promotions from time to time.

Tracking Your Order

Once your order ships, you will receive tracking details via email. Please allow 1–3 days for tracking updates to appear.

Delays & Delivery Issues

If your order is delayed beyond the estimated timeframe, please contact us. We will work with the carrier to resolve the issue as quickly as possible.

Lost Packages

If your package is confirmed lost in transit:

  • Contact us after 15 business days (domestic)

  • Or 25 business days (international)

Once verified, we will issue either:

  • A free replacement, or

  • A full refund

Incorrect Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered and the order has already been processed, we cannot guarantee recovery of the package.

Delivered but Not Received

If tracking shows delivered but you did not receive your package:

  • Check with neighbors or your local carrier

  • Contact us for assistance

While we are not responsible for stolen packages, we will do our best to help resolve the situation.

Customer Satisfaction Promise

Your experience matters to us. If anything goes wrong with your order, contact us and we will make it right with a replacement or refund under our 30-day guarantee.